Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you access our website or enrol in our services, including our online training programs hosted via Mastermind.com.

Section 1. Who We Are

TRAIN A BRAIN is a training program, owned and operated by SRMEXGLOBAL FZC. Our business is registered in the United Arab Emirates and serves athletes globally. The company is committed to upholding strict privacy and data protection standards.

Business Name: SRMEXGLOBAL FZC
Registered Address: Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: [email protected]

Section 2. What Information We Collect

We collect various types of personal information to deliver our services efficiently and securely. This includes:

  • Personal Identification Information
  • Payment Information (via Stripe)
  • Usage Data
  • Marketing Preferences
  • Cookies and Tracking Technologies

Section 3. How We Collect Information

  • Direct Input via forms and inquiries
  • Automated Tracking (cookies, analytics)
  • Third-Party Integrations like Stripe, Mastermind.com

Section 4. Why We Use Your Information

  • Grant access to paid programs
  • Process payments securely
  • Communicate updates/promotions
  • Optimize platform and provide support
  • Meet legal obligations

Section 5. Legal Basis for Data Processing

  • Consent
  • Contractual Necessity
  • Legitimate Interests
  • Compliance with Legal Obligations

Section 6. Payment Security and Data Safeguards

We use Stripe, a PCI-DSS-compliant service. We don’t store credit card data. See Stripe Security and Stripe Privacy Policy for more info.

Our servers are encrypted and access is limited to authorized personnel. Mastermind.com’s terms also apply: Privacy Policy

Section 7. Data Storage and International Transfers

We operate globally. By using our services, you consent to data being stored in jurisdictions like the USA. We ensure strict data protection practices.

Section 8. Cookies and Tracking Technologies

8.1 Use of Cookies

We use cookies to personalize experience and analyze performance via tools like Google Analytics, Meta Pixel, etc.

8.2 What Are Cookies?

Small files placed on your device to track usage or preferences.

8.3 Types of Cookies We Use

  • Essential Cookies
  • Performance & Analytics Cookies
  • Functional Cookies
  • Marketing & Targeting Cookies

8.4 Third-Party Tools

We use services like Google Analytics and LinkedIn Insight Tag.

8.5 Managing Your Preferences

You can manage cookies via browser settings or opt-outs.

8.6 Do Not Track

We do not currently respond to "Do Not Track" signals.

Section 9. Marketing and Communication

You may receive marketing emails after enrolling. You can unsubscribe anytime via the link in emails. Transactional emails will still be sent.

Section 10. Data Retention

We retain your data only as long as needed. You may request deletion in accordance with regulations.

Section 11. Your Rights

  • Access, correct, or delete your data
  • Withdraw consent
  • Object to processing
  • File complaints with regulators

Section 12. Children’s Privacy

Our services are not intended for users under 16. If discovered, such data will be deleted immediately.

Section 13. Policy Updates

We may revise this policy. Your continued use signifies acceptance of changes.

Section 14. Governing Law

This policy is governed by UAE law and subject to UAE courts.

Section 15. Contact Us

Dr. Mirjana Durovic
TRAIN A BRAIN: Neuro-Calibration for Athletic Excellence
SRMEXGLOBAL FZC
Address:
Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: [email protected]

@ Train A Brian - All Rights Reserved.